5 years' recorded experience. Domestic roofs only. Temporary and permanent stages explained.
Active water entry, exposed roof areas and loose components can all require prompt attention. Your first step is to keep away from unstable tiles, hanging gutters or fallen chimney material. Indoors, contain water only where you can do so safely and keep electrical fittings clear. When you call, tell us what has happened, where water is entering and whether anything could fall. That information helps us judge access needs and plan a safe inspection rather than asking you to investigate at roof level.
Urgent work and permanent repair are not always the same stage. We first assess safety and identify the area exposed to further weather. Temporary protection may be used where suitable, but tiles, flashings, flat coverings or roofline components may still need lasting reinstatement. We explain the immediate step and the follow-on work separately, so a short-term measure is not mistaken for a completed repair.
We focus our emergency roof work solely on people's homes.
We assess loose materials and active water entry before roof access.
We explain what remains after temporary weather protection is in place.
Active water entry, an exposed section of roof or loose material that may fall can justify urgent attention. The condition, weather and safety risk all matter, so call us with clear details rather than climbing up to inspect it yourself.
Keep away from unstable areas and move belongings only where it is safe. Use containers to catch water if you can do so without touching electrical fittings. Tell us about the active leak and any loose external materials when you call.
Usually not. Temporary protection is intended to reduce further exposure until the damaged roof can be properly reinstated. We explain which tiles, flashings, coverings or roofline details still need permanent work after the immediate risk is controlled.
Call us with details of active leaks, exposed areas or loose materials, without attempting roof access yourself.
